Lessons on Good Management

Adam Bryant interviews S.D. Shibulal, the C.E.O of Infosys, the technology consulting firm in this week’s Corner Office. Mr. Shibulal learned early in his career to tell the truth and acknowledge when he doesn’t know something after being caught in a lie in front of a group of underlings. I too am a huge believer in authenticity and veracity as a way of creating trust and building solid long-term relationships. Telling lies, half-truths or hedging and fudging is a short cut leading to mediocrity at best and mistrust more commonly. Whenever possible tell the truth and acknowledge your mistakes. If Bill Clinton had done so our country would have been far better off. There are countless other examples of politicians and business leaders lying or fudging the truth and often we see right through it losing respect for them in the process. read more

The key to success in life and business

Michelle Peluso, the C.E.O. of Gilt Groupe, the online shopping site hasn’t had an office in over a year! Her desire to connect and understand the various teams under her leadership has lead her to sit in the open with everyone. She has no interest in an ivory tower feeling disconnected from her people. Learning this approach and the power of positively from her father, an entrepreneur himself, and curiosity from her mother, a teacher, she brings passion and purpose to life and business. read more

Great leadership skills

Brad Smith is the chief executive of Intuit, the software company. He learned leadership skills by becoming a black belt by age 18 and teaching 150 students soon after. There, he learned that “success is creating the environment where people can be their best selves and continue to grow and develop.” I love it! In my business I do likewise for the people I coach from athletes to entrepreneurs to adolescents trying to figure out life! read more

Memory loss

Learning more about the mind and it’s abilities is always fascinating to me! An article by Sumathi Reddy in the Personal Journal section of the Wall Street Journal suggests that forgetfulness is not only pervasive as many of us suspect but linked to our genetics in a substantial way. For instance, one study found that 75 percent of people may carry a gene mutation that leads to higher incidences of forgetfulness. As we age, the brain shrinks making us more prone to memory and concentration lapses too. The good news is that there is plenty we can do to help ourselves. When we encode memories if we pay closer attention to our behavior we are more likely to remember things. In other words, the more present we are, the better our memory! This is part of how I teach others to succeed in life, business, and sports. The more in the here and now we are, the better our performance no matter what the activity! read more

Important leadership skills

Kim Bowers, C.E.O. of CST Brands, a gas-station and convenience-store retailer, doesn’t trust managers who manage up really well but not down. In other words, it’s fundamentally important that your team will go to bat for you what she refers to as “walking over hot coals for you.” Creating that loyalty and bonding with your people is an indispensable leadership skill! read more

Take action and practice living with courage!

Tom Erickson, C.E.O of Acquia, an open-source softwear company, addresses the value of accepting failure on an emotional level in this Corner Office interview. He states, “I’m looking for people who are going to jump in and own their own work, who are going to risk something and risk failing.” read more

Trust is a major factor in how people work together

Don Knauss, the C.E.O. Of the Clorox Company is a former Marine and athlete who makes tons of sense. He believes in motivating others by creating trust through exercising power cautiously and caring about his people to such an extent that they are primary – what he refers to as the heart piece. Like myself, he agrees that intelligence is important too but without heart over time it’s hard to retain great people. He too looks for passion over pedigree and believes in the necessity of becoming an excellent communicator. I really enjoyed his perspective because it reminded me of so much that I offer and teach others; especially the importance of hammering away at the fundamentals: my core teaching is to avoid nothing, be as present as possible, have bang-up integrity, honor yourself, and learn to develop and trust your intuition! read more

The value of Communication

Adam Bryant interviews Jeff Lawson, the C.E.O of Twilio, a cloud communications company based in San Francisco in this week’s Corner Office section of the Sunday New York Times business section. An entrepreneur since age 12 when he started a video production business, Mr. Lawson discusses the value of communication and resolving conflict something his crew rarely did in his next enterprise, a dot.com company. read more

Communication builds loyalty and trust

I just came across a Corner Office interview when I was cleaning my house yesterday after my girlfriend took one of our dogs and left for the LA area where we intend to set up shop eventually! Apparently, I had saved the Sunday Business section from the first week of January and didn’t read it till today. Karen Abramson, the C.E.O. of Wolters Kluwer Tax & Accounting, learned from her father, a business manager and owner, that if you have the skills to successfully run one business, you can use those same skills to run just about any business! I agree in general. A leader who is present, focused, clear, determined, and loyal can create success wherever they go. read more

Let go of your past so you can concentrate on your future!

Sheila Talton, C.E.O. of Grey Matter Analytics, a consulting firm, an anti-Vietnam war activist in her youth failed out of college because she focused to much on organizing and protesting. Working as a secretary at a fork lift company a white male salesmen noticed her initiative and then got behind her and pushed her to go back to college offering to help her with her coursework. I shared this part of her interview because I just got off the phone with a minor league baseball player that I’ve been coaching for seven months. He is heading into spring training this year with a clear head, zero drama, and much greater focus! He thanked me for all my assistance and told me that he is now behind his girlfriend much like I got behind him. She too is thriving! read more