Michelle Peluso, the C.E.O. of Gilt Groupe, the online shopping site hasn’t had an office in over a year! Her desire to connect and understand the various teams under her leadership has lead her to sit in the open with everyone. She has no interest in an ivory tower feeling disconnected from her people. Learning this approach and the power of positively from her father, an entrepreneur himself, and curiosity from her mother, a teacher, she brings passion and purpose to life and business.
Kim Bowers, C.E.O. of CST Brands, a gas-station and convenience-store retailer, doesn’t trust managers who manage up really well but not down. In other words, it’s fundamentally important that your team will go to bat for you what she refers to as “walking over hot coals for you.” Creating that loyalty and bonding with your people is an indispensable leadership skill!
Don Knauss, the C.E.O. Of the Clorox Company is a former Marine and athlete who makes tons of sense. He believes in motivating others by creating trust through exercising power cautiously and caring about his people to such an extent that they are primary – what he refers to as the heart piece. Like myself, he agrees that intelligence is important too but without heart over time it’s hard to retain great people. He too looks for passion over pedigree and believes in the necessity of becoming an excellent communicator. I really enjoyed his perspective because it reminded me of so much that I offer and teach others; especially the importance of hammering away at the fundamentals: my core teaching is to avoid nothing, be as present as possible, have bang-up integrity, honor yourself, and learn to develop and trust your intuition!