I was in a nine hole golf match last week in Westport, Connecticut not LaQuinta, California where I took this picture last month. On the ninth hole with the individual and team matches all squared I was casually talking with my playing partner, a retired finance guy, and really enjoying the moment especially the camaraderie of playing with a really nice guy. I asked him to range find the distance to the stick after driving the ball down the middle. He told me it was 138 yards to the back left pin placement. Choosing a pitching wedge, I recall going into pure focus mode, completely empty of all thought. I took an effortless swing and hit the ball directly into the setting sun having that flush feeling of striking it solidly. A moment later, my opponent yelled from across the fairway that the ball was “In The Hole!” I held my hands up, did a little salsa waggle and high-fived my playing partner having effectively ended both matches. Afterwards, we decided to play up 16 to play the last three holes before dark. On 17 my partner said he didn’t make his usual two birdies. I asked him if that was his intention and he said that he tries to make two birdies every time he plays. I shared that I intend to have at least one experience of Magic every time I play! He responded by saying I had clearly pulled it off holing out from the fairway! read more

Adam Bryant interviews S.D. Shibulal, the C.E.O of Infosys, the technology consulting firm in this week’s Corner Office. Mr. Shibulal learned early in his career to tell the truth and acknowledge when he doesn’t know something after being caught in a lie in front of a group of underlings. I too am a huge believer in authenticity and veracity as a way of creating trust and building solid long-term relationships. Telling lies, half-truths or hedging and fudging is a short cut leading to mediocrity at best and mistrust more commonly. Whenever possible tell the truth and acknowledge your mistakes. If Bill Clinton had done so our country would have been far better off. There are countless other examples of politicians and business leaders lying or fudging the truth and often we see right through it losing respect for them in the process. read more

Michelle Peluso, the C.E.O. of Gilt Groupe, the online shopping site hasn’t had an office in over a year! Her desire to connect and understand the various teams under her leadership has lead her to sit in the open with everyone. She has no interest in an ivory tower feeling disconnected from her people. Learning this approach and the power of positively from her father, an entrepreneur himself, and curiosity from her mother, a teacher, she brings passion and purpose to life and business. read more

Brad Smith is the chief executive of Intuit, the software company. He learned leadership skills by becoming a black belt by age 18 and teaching 150 students soon after. There, he learned that “success is creating the environment where people can be their best selves and continue to grow and develop.” I love it! In my business I do likewise for the people I coach from athletes to entrepreneurs to adolescents trying to figure out life! read more

In the world of insurance and financial planning the basic game-plan to build a successful business is to meet at least ten new prospective clients each week by scheduling at least fifteen appointments every week. The idea is that two of these meetings will turn into sales and another three may continue to be prospects. Notice that on average only two out of ten actual appointments become sales. In order to schedule all those meetings, it may take hundreds of phone calls and emails as well. In other words, there is a lot of potential and actual rejection involved. read more