Kim Bowers, C.E.O. of CST Brands, a gas-station and convenience-store retailer, doesn’t trust managers who manage up really well but not down. In other words, it’s fundamentally important that your team will go to bat for you what she refers to as “walking over hot coals for you.” Creating that loyalty and bonding with your people is an indispensable leadership skill!
I just came across a Corner Office interview when I was cleaning my house yesterday after my girlfriend took one of our dogs and left for the LA area where we intend to set up shop eventually! Apparently, I had saved the Sunday Business section from the first week of January and didn’t read it till today. Karen Abramson, the C.E.O. of Wolters Kluwer Tax & Accounting, learned from her father, a business manager and owner, that if you have the skills to successfully run one business, you can use those same skills to run just about any business! I agree in general. A leader who is present, focused, clear, determined, and loyal can create success wherever they go.