Robert Reid, the C.E.O of Intacct, a cloud-based software company, believes that most issues with execution come down to training and process. He states, “If somebody is not doing what you expect or you have a different viewpoint, you need to seek to understand what’s going on and help them.”
It’s refreshing to see a business owner who values both people and process. I often say I love to invest in others. I will spend money on someone I like who is good at what they do just to support them in being great. Valuing others is a great way to live.
I also love to help others focus on process. As I often say, “if you want success focus on process, if you stress focus on outcome.” We live in a culture obsessed with outcomes when it’s often the journey (process) that brings us happiness!