Sally Smith, the C.E.O of Buffalo Wild Wings, has overseen the growth of the business from 60 to over a 1,000 restaurants. She is slow to hire looking for the right fit both culturally and personality-wise. She prefers people who are curious and willing to do whatever it takes. So do I!
Curiosity is an amazing personality trait. In graduate school many years ago I was set up with a young woman still in college. At the time, I thought she was too young for me. When I met her I realized that her curiosity was so natural and amazing that her age seemed less relevant. We dated for several years and almost got married. Today, over twenty years later, we are still friends. In fact, I will see her this Christmas in San Diego. When we catch up every so often, she peppers me with questions in a good way, a naturally curious way!
Going the extra mile is another great personality trait. If you run a business, do you want someone who does just enough or someone who will get the job done no matter what? Like curiosity, going the extra mile is a trait that can be cultivated over time with practice. I love to teach kids to practice getting it right, not to be perfect, but to learn to go the distance. It’s a great way to live!