Roger Ferguson, C.E.O of TIAA-CREF, the retirement services provider, is a huge believer in personal responsibility. So am I! The first thing I do with a new client or business is to make sure they own everything in their lives regardless of how difficult that might be. Our parents and early environment may shape who we were but what we become rests upon taking ownership of who we are, our strengths, weaknesses and all the rest. Determining to change what we don’t like and develop ourselves by constantly learning and growing is how will become what we want.
Mr. Ferguson went to Harvard and scrubbed toilets for other students as part of his student aid package. He wasn’t the least bit resentful but did the job better than anyone else. Fortunately for him his father helped instill such values as hard work and doing things well. There is little substitute for a great attitude. With passion, creativity and common sense, so much more is possible!
Adam Bryant interviews Kate Cole, the president of Cinnabon, in this week’s Corner Office! Her perspective is worth knowing. For instance, when business is going well she tends to ask more questions to be certain of the why and to be prepared for the downside. She likes to encourage feedback and communication and even disagreement though in respectful ways. Ms. Cole also encourages coach-ability, curiosity, and commitment to others. I like her perspective because she seems to genuinely care about others, is intelligent and very interpersonally oriented values I teach and value myself.
There are many ways I can express what I do for living as a sports psychologist and business and life coach. One playful way is to say that I teach self and other. We live in a society that does a fair amount of self. In other words, lots of people are self-absorbed. I liked Ms. Cole’s perspective because she clearly values other. If you want to be truly happy you must know how to love and value people! The ability to feel, create, and express love is essential for happiness and makes for greater success as an athlete, businessman, or parent. To cultivate love, show a genuine interest in other and learn to be generous with your body, mind and spirit!
I love reading the Corner Office section of The New York Times Sunday Business section. This week Mr. Bryant interviews Lynn J. Good, the CEO of Duke Energy. Her sense of responsibility and dedication to others originated from parents who were educators with a tremendous work ethic. For instance, while growing up her neighbor was a widow and the family always called this neighbor before going to the supermarket or mowed her lawn as they did their own. Working at Arthur Anderson, the failed accounting firm, taught her that family, friends, and relationships are just as important as work and perhaps more important for happiness. I see a lot of executives whose lives are out of balance. I teach balance, harmony, and flow as fundamental to long term success in life and business! Ms. Good also addresses the value of communication for effective leadership. I couldn’t agree more. In fact, I would suggest that great communication is essential to happiness as well! People who form close ties and do intimacy well tend to be far happier than those who communicate poorly and struggle with relatedness.