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Take Personal Responsibility

Adam Bryant interviews Hannah Paramore, president of the Digital Agency. Several things she said resonate with me: one is how important it is to take personal responsibility. I am working with a client now who has a pattern of running the negative emotions of jealosy and envy. I’m trying to teach him to shift his thought process and change a devastating cycle of emotional states that leave him weak and ineffectual. Taking personal responsibility for our emotions is at the core of successfully navigating relationships in business and intimacy. If you blame others for anything you are effectively giving your power away and acting like a victim. Powerful people make tough decisions and do something about situations that are not working for them. This may not be easy but it is the only way to take control over your life and business.

Ms. Paramore ends her interview by stating the value of trusting one’s gut. I am a huge believer in developing and trusting your intuition. It is my fifth principle of living successfully! To develop your gut instinct you must practice slowing down and listening to yourself by bringing yourself constantly back to the hear and now, the essence of mindfulness and good decision making.

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Lessons on Good Management

Adam Bryant interviews S.D. Shibulal, the C.E.O of Infosys, the technology consulting firm in this week’s Corner Office. Mr. Shibulal learned early in his career to tell the truth and acknowledge when he doesn’t know something after being caught in a lie in front of a group of underlings. I too am a huge believer in authenticity and veracity as a way of creating trust and building solid long-term relationships. Telling lies, half-truths or hedging and fudging is a short cut leading to mediocrity at best and mistrust more commonly. Whenever possible tell the truth and acknowledge your mistakes. If Bill Clinton had done so our country would have been far better off. There are countless other examples of politicians and business leaders lying or fudging the truth and often we see right through it losing respect for them in the process.

Mr. Shibulal also addresses the issue of being open to honest feedback and the importance of doing one thing at a time. From a 360 review, he learned how disrespectful it was to take phone calls during meetings. Now, he leaves his cell phone with his secretary before a business meeting. This is also a good practice with children and romantic partners. Too often in life we are distracted by our phones and not fully present or present at all for that matter. He states, “I’m better off focusing for 30 minutes on what I’m doing, rather than trying to do multiple things.” Well said!

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Trust is a major factor in how people work together

Don Knauss, the C.E.O. Of the Clorox Company is a former Marine and athlete who makes tons of sense. He believes in motivating others by creating trust through exercising power cautiously and caring about his people to such an extent that they are primary – what he refers to as the heart piece. Like myself, he agrees that intelligence is important too but without heart over time it’s hard to retain great people. He too looks for passion over pedigree and believes in the necessity of becoming an excellent communicator. I really enjoyed his perspective because it reminded me of so much that I offer and teach others; especially the importance of hammering away at the fundamentals: my core teaching is to avoid nothing, be as present as possible, have bang-up integrity, honor yourself, and learn to develop and trust your intuition!

Thank you Mr. Bryant for your outstanding interviews and Mr. Knauss for sharing your perspective!