Brent Frei, the co-founder of Smartsheet.com, a project and software management company, looks for people who are “mentally athletic and agile.” He prefers attitude and aptitude over experience. I like his perspective, a lot!
Roger Ferguson, C.E.O of TIAA-CREF, the retirement services provider, is a huge believer in personal responsibility. So am I! The first thing I do with a new client or business is to make sure they own everything in their lives regardless of how difficult that might be. Our parents and early environment may shape who we were but what we become rests upon taking ownership of who we are, our strengths, weaknesses and all the rest. Determining to change what we don’t like and develop ourselves by constantly learning and growing is how will become what we want.
Brad Smith is the chief executive of Intuit, the software company. He learned leadership skills by becoming a black belt by age 18 and teaching 150 students soon after. There, he learned that “success is creating the environment where people can be their best selves and continue to grow and develop.” I love it! In my business I do likewise for the people I coach from athletes to entrepreneurs to adolescents trying to figure out life!
I am a dog person. I playfully postulate that there are two basic sets of humans: dog people and non-dog people. If you are a dog lover then this article by David Hochman in the Sunday Styles section of the New York Times is worth reading. The thesis is that dogs are far smarter and more capable than many people realize. For instance, a 9-year-old Border Collie in South Carolina may know up to a thousand words. Another dog in Japan is capable of detecting early stage colon cancer at an astounding 98 percent success rate! The next time you are tempted to believe your dog is stupid, you might want to put a little time, energy, and money into training him or her better. Much like humans, the more stimulation we give our pets in terms of memory and learning the better!
Adam Bryant interviews Jeff Lawson, the C.E.O of Twilio, a cloud communications company based in San Francisco in this week’s Corner Office section of the Sunday New York Times business section. An entrepreneur since age 12 when he started a video production business, Mr. Lawson discusses the value of communication and resolving conflict something his crew rarely did in his next enterprise, a dot.com company.