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Important leadership skills

Kim Bowers, C.E.O. of CST Brands, a gas-station and convenience-store retailer, doesn’t trust managers who manage up really well but not down. In other words, it’s fundamentally important that your team will go to bat for you what she refers to as “walking over hot coals for you.” Creating that loyalty and bonding with your people is an indispensable leadership skill!

Ms. Bowers’ perspective on career management is very interesting as well. She says, “Throw it out the window. It’s not going to happen that way. If you work really hard, opportunities will come along, and success will follow.” I agree that working hard is important, staying open, and looking for ways to expand your skill sets and abilities is fantastic. However, some people might want to cultivate mentoring and guidance because they don’t always see the opportunities when they come or have the courage to take the risk. Also, I find that a fair amount of younger people today aren’t patient enough to work hard and pay their dues. On the other hand, when I guide someone who finds them-self in an environment where hard work leads to frustration, change might be necessary sooner no matter what it looks like from the outside.

I teach fluidity which means cultivating awareness of the circumstances and creating the courage to take action to change unhappy situations. Fluid people are less attached in general to certain outcomes which is another way of saying what Ms. bowers is suggesting that ultimately you can’t really control your career. But what you can do is work hard, stay open, and seize opportunities as they come!

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Communication builds loyalty and trust

I just came across a Corner Office interview when I was cleaning my house yesterday after my girlfriend took one of our dogs and left for the LA area where we intend to set up shop eventually! Apparently, I had saved the Sunday Business section from the first week of January and didn’t read it till today. Karen Abramson, the C.E.O. of Wolters Kluwer Tax & Accounting, learned from her father, a business manager and owner, that if you have the skills to successfully run one business, you can use those same skills to run just about any business! I agree in general. A leader who is present, focused, clear, determined, and loyal can create success wherever they go.

Ms. Abramson also discussed the importance of having clear expectations because as she states, “even though you think things may be intuitive, people don’t always understand what you’re doing and thinking.” I agree with this statement as well. In guiding individuals, whether or not they are athletes, entrepreneurs or housewives, clear and transparent communication builds loyalty and trust and eliminates most misunderstandings and dramas. Learning to become a better communicator is important no matter who you are! My advice: hire a coach or mentor to help you communicate better . It’s a no – brainer!