I enjoy the Corner Office section of the Sunday Business section of The New York Times. This week Mr. Bryant interviews Penny Pritzker, the U.S. Commerce Secretary and successful businesswoman. Her family built the Hyatt Hotel chain. She learned the value of passion, commitment, energy, and desire to learn from her father who valued those traits above all. She also regards Integrity to be paramount in the hiring process. Ms. Pritzker discusses the importance of becoming a better listener too, especially as it pertains to management and decision making.
I often coach people to become better listeners. I’ve found that many people listen more to the thoughts in their own heads than they do to others. Great listening skills adds value at every level in business and at home. I challenge you to become a better listener today!