Adam Bryant interviews Jeff Lawson, the C.E.O of Twilio, a cloud communications company based in San Francisco in this week’s Corner Office section of the Sunday New York Times business section. An entrepreneur since age 12 when he started a video production business, Mr. Lawson discusses the value of communication and resolving conflict something his crew rarely did in his next enterprise, a dot.com company.
As both a psychologist and business coach , I teach communication at a very high level. My argument to business people is that whatever you learn and practice in your business life can be applied to your personal life and vice versa. Becoming proactive and engaged and learning to address issues head on instead of avoid them is absolutely important in every area of your life and will eventually help you become a much better parent too!
Communication skills, much like many other things in life, improve with patience, practice, and perseverance. If you want to become a better communicator, practice bringing things up. Over time, you will become more discerning and tactful. Remember: the more you practice, the better you get!