I have spent quite a lot of time with both the rich and the poor in my life. As a psychologist, especially in training, I worked in residential treatment centers and hospital settings with the homeless mentally ill and others of few means. I also worked with poor children at a Head Start program and taught in an inner city college environment. Being an identical twin to a Wall Street guy and having lived and worked in an affluent community for the past 17 years, I have a fair amount of exposure to the wealthy including many affluent friends and clients. In general, I agree with Mr. Goleman’s perspective that the wealthy and more powerful tend to “pay less attention to us than we do to them,” a prerequisite for empathy! Less empathy means less caring. I just read another article in the New York Times business section about the CEO of Bloomingdales who values empathy, caring, and listening a great deal. I loved reading about Mr. Gould and hope others in positions of power and authority will emulate him!